Ensure Operational Efficiency
As CreativeTrance we will be monitoring and maintaining the computer systems and networks within your organisation in a technical support role. Incase there are any issues or changes required, such as forgotten passwords, viruses or email issues we will support you.
This also includes installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face.
Most importantly, as businesses cannot afford to be without the whole system, or individual workstations, for more than the minimum time taken to repair or replace them, our technical support is vital to the ongoing operational efficiency of the company.